Our driver will come to pick you up from the hotels in and around the Ella/ Bandarawela/ Wellawaya area. Transfer vehicle is an Air-conditioned car or minivan with luggage space and on SHARING BASIS. All pick up times - (Morning Safari - 3.00 a.m. / Afternoon Safari - if you want to have lunch before the safari select 11.30 a.m. / else 12.00 p.m.) The time will be slightly adjusted depending on the location of your hotel and the locations of other guests' hotels who are going to SHARE the safari with you.
Sometimes, management of the hotels assign a location within the hotel premises other than the lobby area, for guests to be picked up by the drivers. Please communicate beforehand with the hotel staff and get to know the location, if not, the driver and you will be waiting for each other in two different locations. Be at the specific place on time and you will meet our driver. For any further details please contact us via email or WhatsApp
What happens after I book?
Once your booking is confirmed, we receive your details instantly. You do not need to message us to confirm – rest assured, we’ve got everything!
Will I be picked up from my hotel in Ella?
We always try our best to offer direct hotel pickups. However, due to the size of our vehicle and some narrow roads in Ella, certain hotels may not be accessible. In such cases, we’ll provide you with a nearby pickup point that’s easy to reach.
When will I know my pickup time?
Your pickup time will be mentioned in your booking voucher as an initial guide. We will also send you a separate confirmation email the evening before your tour, once the product’s booking cut-off time has passed and we have finalised all next-day arrangements.