NYC 9/11 Memorial and Museum Ticket with Tour Options

Duration1h 30m

Free cancellationFull refund up to 24 hours before

TicketMobile or paper ticket accepted

Skip the linePriority entrance

Overview

Discover the powerful story of resilience at NYC’s 9/11 Memorial & Museum. Stand beneath the towering steel Tridents, walk alongside the historic "Survivors’ Stairs," and experience the quiet beauty of the reflecting pools set within the original World Trade Center footprints. Built directly into the bedrock foundations, this world-renowned landmark offers a deeply moving journey through personal memories and the global history that reshaped modern transatlantic relations. Book your tickets today to secure guaranteed entry and experience one of the Western world's most poignant cultural encounters.

Options

Museum Tour and Admission

1-Hour Tour & Museum Entry: 1-Hour Fully Guided Tour with a museum expert and admission to the explore the museum on your own.

9/11 Museum Timed Entry Ticket

Timed Admission to Museum

9/11 Museum Flexible Entry

Pick a day, Enter anytime: Best option for flexibility. Enter the museum anytime on the date of your visit. One price for all ages.

What's included

Guided Tour options available as upgrades
Admission to the 9/11 Memorial and Museum

Food and drinks
Transportation to/from the museum

What to expect

The National 9/11 Memorial & Museum
Admission ticket included

Descending 70 feet into the World Trade Center’s bedrock foundations, the 9/11 Museum spans 110,000 square feet of gallery space. Visitors enter past two 80-foot steel "Tridents" before descending alongside the "Survivors' Stairs"—the final escape route for hundreds—and the massive slurry wall. Among the remnants, travelers encounter bent "Impact Steel" from collision zones and the crushed Ladder 3 fire truck, honoring first responders.

Inside, personal memory meets global history. The In Memoriam gallery honors the 2,983 victims through portrait walls, audio memories, and keepsakes. Next door, historical exhibits detail the day minute-by-minute using news footage, air traffic transcripts, and personal artifacts, while examining the post-9/11 security landscape and international legacy that shapes our modern world.

Meeting and pickup

Meeting point

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, 10007, United States

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End point

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, 10007, United States

Open in Google Maps

Additional information

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children ages 6 and under are free
All visitors will be screened by airport-style security
No re-entry is allowed after exiting the building
Photography is permitted for private, non-commercial use only
Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
The use of cell phones for conversation is prohibited in exhibition spaces and theater
Please be reminded that the Memorial and the Museum are sites of remembrance and quiet reflection. We ask that all visitors respect this place made sacred through tragic loss.

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Reviews

4.7 (6,753)

From

$36.00 per person

Check availability & book

Free cancellation up to 24 hours before the experience starts
You'll choose your date and travelers and pay on viator.com. Prices vary by date, group size and option.

Operated by National September 11 Memorial & Museum · Booked through Viator

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