While you may have selected your hotel during booking, this does not guarantee pickup directly from that location. You may be asked to go to a nearby hotel instead. This helps reduce delays and avoid traffic congestion along the Strip. The hotel you select is used only to help us determine the closest pickup point.
Pickup begins about 30 minutes prior to the listed tour departure time. You will receive a confirmation via email and text message from the tour operator with your exact pickup time and location. These final details are sent the evening before your tour, between 6 PM and 8 PM PST.
If you require a walker or wheelchair, you must contact the supplier ahead of your pickup date to ensure the necessary accommodations are made please mention it in "notes" when booking . Sorry but NO mobility scooters or any other motorized apparatus. Only Folding wheel chairs or walkers, due to space … For security reasons at the Hoover Dam, luggage and large coolers are not allowed on the tour. Guests who arrive with prohibited items may be denied boarding. However, regular-size backpacks are permitted. Most hotels will allow you to check your luggage with the bell desk or front desk at no charge if you are a guest.