We shall meet and greet all our clients arriving at International airports in Nairobi after clearing customs. Our staff shall guide you to the vehicles to meet your driver guide before you start your transfer to your hotel. He will assist with check-in before thoroughly briefing all clients on the itinerary and time of pick up on the safari departure date. The guides are on hand each time clients check in or out and are available to provide, reassurance or advice in all matters from ticket reconfirmation through baggage assistance to restaurant bookings. Debriefing is provided on departure date before assistance at hotel checkout and airport check-in.