If you have requested a pickup in the city of Surabaya, please inform our driver via mobile phone of the place where you are staying or residing.
If you are arriving via Juanda Airport, our driver will meet you at the terminal's arrival lobby. Please ensure your mobile phone remains switched on so you can inform our driver of your exit door number or your exact location after collecting your luggage.
If you have requested a pickup in the city of Surabaya, please inform our driver via mobile phone of the place where you are staying or residing.
If you are arriving via Juanda Airport, our driver will meet you at the terminal's arrival lobby. Please ensure your mobile phone remains switched on so you can inform our driver of your exit door number or your exact location after collecting your luggage.
For airport pickup at Juanda International Airport, your driver will meet you at the designated arrival area holding a Seva Trip sign with your name. Please provide your flight details and active WhatsApp number when booking so our team can coordinate the pickup smoothly.
For other pickup locations, please provide the hotel or accommodation address. Our driver will meet you at the main entrance or another agreed pickup point.