Please share your exact hotel or accommodation details when booking so we can assign your pickup spot. Your driver will arrive within a 15-minute window of your scheduled time, and we'll text or WhatsApp you their details and vehicle number the day prior. Standard luggage is limited to one suitcase and carry-on per guest—please notify us in advance if you require extra space or child seats—and ensure your phone is on and you are ready at the meeting point 5 minutes early.