Dear customer, you can send us the details of your hotel after the booking, once you get here in Cusco and then we will have a short briefing to give you some recommendations. The pick-up will be from your hotel and you can wait for us between 4:00 am to 4:30 am. Besides, We can pick you up from the Water fountain in the center of the main square, if your hotel is not in the city center (1km around the square)