IMPORTANT: EXACT PICKUP TIME CONFIRMATION
Please note that the 05:30 AM time listed is our general departure baseline. Your exact hotel pickup time depends entirely on your resort's location along the coast. Our operations team will contact you directly via WhatsApp or Email 24 hours before your scheduled trip to provide your precise pickup window. Please ensure your contact details (including country code) are accurate.
MEETING POINT INSTRUCTIONS:
For Outside Hotel Guests: Please wait at your resort's main security gate/front barrier 10 minutes prior to your confirmed pickup time. Most resort security protocols do not allow outside excursion vehicles directly up to the main hotel lobby reception desk.
GEOGRAPHIC COVERAGE ®GIONAL SURCHARGES:
Complimentary Pickups: Free hotel pickup and drop-off are fully included for all resorts within the standard Marsa Alam city/coastline boundaries and Port Ghalib area.
Extended Zones: If your resort is located in remote northern areas (near El Quseir) or deep southern regions (approaching Berenice), an additional transport surcharge may apply per person to offset extended logistics. We will notify you immediately upon booking if your hotel falls within these zones.
ECO-TRAVEL NOTE:
To minimize our environmental carbon footprint, we carefully optimize our morning pickup routes. We thank you for your punctuality, which helps keep our small-group departures smooth and crowd-free!