* Please provide your WhatsApp number when booking so we can coordinate your pickup.
* Your guide or driver will contact you to confirm the exact pickup time and location. Pickup usually takes place between 2:30 PM and 3:15 PM.
* If your accommodation is located in an area inaccessible by car, such as a narrow street in the Medina, we will provide a nearby meeting point.
* Please be ready at the confirmed pickup location at least 10 minutes before your scheduled pickup time.
* Your guide or driver will wait for a maximum of 10 minutes after the scheduled pickup time.