Please be ready in your hotel lobby 10 minutes prior to your scheduled departure time. Our operations team will contact you via WhatsApp the day before your tour to confirm your exact pick-up time, vehicle details, and driver information. Please ensure the phone number provided during booking is active on WhatsApp.
Free pickup covers main hubs (Sanur, Kuta, Seminyak, Legian, Jimbaran, and Nusa Dua). Outer areas like Ubud, Canggu, Uluwatu, or Pecatu require a local transport surcharge of 150,000 IDR per vehicle, payable in cash to your driver.
Be Ready: Please be waiting in your hotel lobby or at the designated villa meeting point 10 minutes before your scheduled pickup time. To stay on track for the fast boat schedule, our drivers can wait for a maximum of 15 minutes.
Luggage & Gear: Standard light daypacks are perfectly fine. If you are bringing large suitcases, surfboards, or bulky luggage, please notify our team via WhatsApp in advance so we can ensure the vehicle configuration is optimal.
Remote Areas: Complimentary pickup covers Canggu, Seminyak, Ubud, Kuta, Legian, Sanur, Nusa Dua, and Jimbaran. Accommodations outside these boundaries (e.g., Uluwatu, Pecatu, Tanah Lot, North Bali) may incur a small fuel surcharge, coordinated directly before the trip.
Live Support (WhatsApp): +62 877-6466-0088