Please be ready in your hotel lobby 10 minutes prior to your scheduled departure time. Our operations team will contact you via WhatsApp the day before your tour to confirm your exact pick-up time, vehicle details, and driver information. Please ensure the phone number provided during booking is active on WhatsApp.
Free pickup covers main hubs (Sanur, Kuta, Seminyak, Legian, Jimbaran, and Nusa Dua). Outer areas like Ubud, Canggu, Uluwatu, or Pecatu require a local transport surcharge of 150,000 IDR per vehicle, payable in cash to your driver.