After collecting your luggage, please proceed to the designated pickup area for your JFK Airport terminal. Your driver will meet you at the agreed pickup location and assist with your luggage.
Please provide your flight number and mobile phone number when booking so we can monitor your flight and coordinate your pickup. Your driver will wait for you according to the applicable waiting-time policy in case of flight delays.
If you cannot locate your driver, please contact us using the phone number provided on your booking confirmation. Please do not leave the terminal or arrange alternative transportation without contacting us first.
For hotel or residential pickups in New York City, please be ready at the designated pickup location at your scheduled pickup time.