The service includes professional pickup with a highly trained and friendly staff dedicated to providing a smooth and comfortable experience from start to finish. Please be ready at your designated pickup point at least 10 minutes in advance to ensure timely departure.
Something important if you book 2 or 1 hour before you may need to come on a taxi because our transportation probably left your hotel already
For guests staying in hotels, kindly wait at the main lobby or designated pickup area.
For guests staying in Airbnb or private residences, it is essential to provide detailed and accurate location information at the time of booking. Please include:
Full address
Apartment or unit number
Building name (if applicable)
Nearby landmarks or references
Contact phone number
This information will help our team locate you easily and avoid delays.
We will stay in contact with travelers after the reservation is confirmed, again 24 hours before the activity, and on the same day of the experience to ensure everything runs smoothly and to reconfirm pickup details.
The staff will be easily identifiable, wearing uniforms with our company logo for your safety and convenience.
We appreciate your cooperation and look forward to delivering a professional and enjoyable experience.
