Your private guide meets you at your Hangzhou hotel lobby or at the arrivals area of Hangzhou East Railway Station, holding a sign with your name. Arriving by bullet train from Shanghai? This half-day tour fits comfortably after a morning train — send us your train number after booking and we'll match your pickup time to it. We'll confirm the exact meeting point and share your guide's direct contact (WhatsApp/WeChat) through the Viator chat. The Longjing tea village is about 25 minutes from downtown by private car.