Go to the West Lake Pleasure Boat location on Nanshan Road (map point).
From there, walk along the lakeside toward Su Causeway for about 5 minutes until you reach Majiawan Hand-Row Boat Dock (hand-row boats).
Your guide will be waiting there.
The experience concludes with an immersive tea experience at a nearby teahouse (near the map point), allowing time to pause, reflect, and connect the landscape with the culture that has grown alongside it.
Your private guide will meet you at your hotel lobby or at the arrivals area of Hangzhou Railway Station/airport, holding a sign with your name. If you are taking the bullet train from Shanghai, send us your train number after booking and we'll time your pickup to your arrival. We'll confirm the exact meeting point and share your guide's direct contact (WhatsApp/WeChat) through the Viator chat or email.