Once you exit the cruise terminal, walk straight to the main gate and step outside. Your IslandGo guide will be waiting just outside the port entrance, holding a sign with your name. We can't wait to welcome you!"
Once you exit the cruise terminal, walk straight to the main gate and step outside. Your IslandGo guide will be waiting just outside the port entrance, holding a sign with your name. We can't wait to welcome you!"
**Cruise Passengers: You will receive two emails containing a map to the meeting point: one 7 days before and a final reminder 24 hours before the tour.
Hotel Guests: Your specific pick-up time will be sent via email 24 hours before the tour begins.
Pick-Up Details
**Hotel Pick-Up: Service begins as early as 9:00 AM. Please meet your driver in the Main Lobby of your resort.
*Note: Guests at Simpson Bay Resort will be met at the Taxi Stand.
**Cruise Port Pick-Up: Departure is at 9:00 AM sharp from the port exit.
Timing & Time Zones
St. Maarten operates on Atlantic Standard Time (AST) and does not observe Daylight Saving Time.
Important: Please confirm if your ship’s "Ship Time" matches Local Island Time. Our tour departs based on the local clock.
--->Tour Requirements & Policies<---
Dress Code: Please bring a change of clothes and towels. For the comfort of all guests, no wet or damp clothing is allowed on the bus.
Bus Etiquette: No eating or drinking is permitted inside the vehicles.
---------> Refund Policy <----------
* As a small business, we hold your spot specifically for you. Therefore, no-shows are non-refundable.
If you are running late, please message us before the tour start time. If you do not contact us and miss the 9:40 AM port departure, we cannot issue a refund.
Emergencies: Full refunds are provided if proof of an emergency is submitted.
