Please enter your exact pickup location at checkout, including the hotel name, full address, or a nearby landmark.
For advance bookings, our operations team or assigned driver will contact you 12–24 hours before the tour to reconfirm the pickup time and meeting point. For last-minute bookings, the driver will contact you approximately 1 hour before pickup.
On the day of the tour, please wait outside the main hotel entrance or at the confirmed curbside pickup point. For private residences or Airbnbs, please wait at street level where the vehicle can safely stop.
Your driver/guide will arrive in the designated tour vehicle and will contact you shortly before arrival to help you identify the vehicle and ensure a smooth pickup.