Our airport pick-up driver or tour guide will hold a pick-up sign with the guest's name or the Viator logo outside the exit of the airport. Or they will hold up the sign in advance according to the guest's request. If the guest has a mobile phone, they can also contact the pick-up staff provided by us by phone in advance. Reminder: If your group has 5 people, please ensure that each piece of luggage does not exceed 24 inches in size. Oversized luggage may require additional vehicles or incur extra charges.