After Customs, exit into the Arrival Hall. Your driver/guide will be waiting in the Meeting Point area, holding a sign with the Lead Traveler's Name and the Viator Booking Reference Number.
After Customs, exit into the Arrival Hall. Your driver/guide will be waiting in the Meeting Point area, holding a sign with the Lead Traveler's Name and the Viator Booking Reference Number.
1. Pre-Booking Requirement and Final Confirmation
Hotel Details Required: Please ensure you provide the full name and address of your hotel or guesthouse (if known) at the time of booking. This is essential for accurate scheduling and seamless pickup.
Final Confirmation: You will receive a final confirmation message via WhatsApp or email 24 hours before the tour start date, including your driver's direct contact details and the vehicle make/license plate number.
2. Luggage and Vehicle Comfort
Luggage Allowance: Our vehicle is spacious and air-conditioned, designed to comfortably accommodate one standard suitcase and one piece of hand luggage per traveler for multi-day trips. If you have oversized luggage (e.g., surfboards, large equipment), please notify us at the time of booking so we can arrange the perfect vehicle for you.
Comfort Guarantee: The vehicle will be clean, fueled, and equipped with complimentary bottled water for your journey.
3. Flight Delay Assurance (Crucial for Airport Pickups)
Flight Tracking: If your starting point is the airport, we monitor all incoming flights. There is no need to worry about delays—your driver will adjust the meeting time accordingly and wait for you at no extra charge.
4. Special Requests
Child Seats: Child safety seats are available upon request (may incur a small fee). Please advise us of the required number and size when booking.
Special Stops: If you have an urgent need to stop immediately after pickup (e.g., ATM, local SIM card), please let your driver know—we are happy to accommodate small requests at the start of your adventure!
