Our drivers don't wear uniforms, but they always arrive at least five minutes before the tour starts and have the client's name and address, making it easy to identify them in advance.
At the end of the tour, we typically drop our clients off in central Madrid, in an accessible and strategic location so they can continue exploring the city on their own. However, if the client prefers to return to their hotel or another specific location, we can accommodate them without any problem.
Pick-up is done at locations accessible by tuk tuk. If the selected meeting point is on a pedestrian street, a busy street, or one with restricted access, we will contact the customer to arrange a nearby and accessible pick-up point. We always guarantee a comfortable and efficient solution to start the tour.
Parts of this description were translated automatically.