We would like to inform you that the pickup will take place in the arrivals hall of the airport. Our driver will be there waiting for you to greet you. To make identification easier, he will be holding a clearly visible sign with the name of the main traveler. This will help you recognize him easily among the crowd. If you have any questions or need additional assistance upon arrival, please feel free to reach out to our customer service team. We are here to ensure that your arrival experience is as comfortable and smooth as possible.
At the Romana Airport, we will pick you up at the end of the hall after removing luggage. Our representative, identified with the company name, will be waiting for you with your name and last name. Note: The customer must report any situation that affects their pick-up at the Romana Airport before arrival or after landing. At the hotels, we pick up customers in the lobby with their name and last name, preferably 3 hours before takeoff from the plane if heading towards Romana Airport. Note: The customer can choose their pick-up time to return to Romana Airport
