To ensure timely and organized service, we ask travelers to consider the following:
Airlines and flight number: Please provide these details at the time of booking. This allows us to monitor delays and adjust the pick-up time if necessary.
Meeting point : Our driver will meet you at the airport exit with a sign with your name. For hotel pickups, we will be in the main lobby at the indicated time.
Waiting time: We offer a complimentary pick-up time. In case of longer delays, please contact us to reschedule.
Direct communication: Once your reservation is confirmed, you will receive a contact number available via WhatsApp and call for any queries before or during your transfer.
Special baggage: If you are travelling with bulky luggage (wheelchairs, pushchairs, boards, sports equipment), please notify us to assign the appropriate vehicle.
Large groups : To guarantee availability, we recommend booking in advance and confirming the exact number of passengers.
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