Instructions for Transfer
1. Meeting place
The meeting point is on the edge of Copacabana, opposite the Pestana Rio Atlântica Hotel — Av. Atlântica, 2964 – Copacabana, Rio de Janeiro – RJ. Our Guide will identify and ask for your names.
2. Punctuality
We recommend that the customer be at the meeting place 15 minutes before the scheduled time.
3. Tolerance of Delay
In case of delay, we will wait for up to 15 minutes after the informed time. After this period, the transfer will continue normally, and non-appearance will be considered no-show (no right to refund).
4. Identification of the Guide
Our Guide will be properly uniformed and/or wearing a cloth.
5. Contact
In case of emergency, difficulty to locate the Guide or delays, please contact our staff.
6. Climate and Traffic Conditions
Time may change due to external factors such as weather or traffic, but we will always do our best to minimize delays.
Parts of this description were translated automatically.