Hotel Pick-Up Instructions (Puerto Plata Area)
Hotel pick-up is included from most hotels in Puerto Plata city, Costa Dorada, Playa Dorada, Cofresí, Lifestyle, and Maimón.
How it works:
• Pick-up time will be confirmed by WhatsApp or email the day before the tour.
• Please be ready in your hotel lobby 10 minutes before your scheduled time.
• The driver or guide will arrive in a vehicle clearly marked with Turistravels S.R.L. or will ask for your name at the lobby.
• If your hotel is not listed, please contact us to confirm availability or possible extra fees.
What to bring:
• Comfortable clothes and shoes
• Sunscreen
• Cash for souvenirs or tips
• Your booking confirmation (digital is fine)
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Cruise Port Pick-Up – Amber Cove (Maimón)
Pick-up is directly outside the cruise terminal.
Meeting point:
• After exiting the ship, walk through the port area.
• Go past the shops and pool area toward the main exit gate.
• Outside the gate, look for our staff holding a sign with your name or Turistravels S.R.L.
Important:
• Do NOT take a taxi inside the port.
• Our team will be waiting according to your ship’s arrival time.
• If you are delayed, contact us immediately via WhatsApp.
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Cruise Port Pick-Up – Taíno Bay (Puerto Plata)
Pick-up is also outside the terminal.
Meeting point:
• Exit the ship and walk through the port complex.
• Continue straight to the main security exit.
• Outside the gate, our representative will be waiting with a sign showing your name or Turistravels S.R.L.
Important:
• Do not accept rides from independent drivers inside the port.
• Always meet only with our official staff outside the terminal gate.
