For airport arrivals, our representative will meet guests at the arrival hall immediately after customs clearance.
The driver-guide will:
• Be waiting inside the arrival hall
• Hold a clearly visible pager/sign displaying the lead traveler’s name
• Be dressed in professional safari attire
• Escort guests directly to a branded 4x4 Safari Land Cruiser clearly marked with our company logo
For hotel pick-ups, the driver will:
• Arrive at the hotel reception at the confirmed pick-up time
• Ask for the lead traveler at the front desk
• Be driving a branded 4x4 Safari Land Cruiser with our company logo
If guests experience any difficulty locating the driver, a 24/7 emergency contact number will be provided in advance for immediate assistance.