Hotel pickup is available from most Punta Cana and Bávaro hotels. Your driver will meet you in the hotel lobby at the scheduled time. Please be ready at least 5 minutes before the pickup time. Make sure to bring sunscreen, comfortable clothing, a swimsuit, and a towel if you plan to swim at Playa Macao or in the cenotes at Hoyos del Salado. Children must be accompanied by an adult at all times. Please confirm your hotel details when booking to ensure a smooth pickup experience. If you cannot find your hotel or if you are staying in an Airbnb, you can provide another nearby hotel that appears in the system and inform us so we can arrange the correct pickup location.
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