9 AM tour: Choose this option if you want the activity that starts at 9 AM, (pick-up is done in advance).
Pickup included
1 PM tour: Choose this option if you want the activity that starts at 1 PM (pick-up is done in advance).
Pickup included
We offer roundtrip transportation (from hotel or meeting point, as applicable) for all travelers who book this tour.
Areas to which the transportation service applies:
PLAYA DEL CARMEN:
• Downtown Playa del Carmen (for hotels on the coast, due to the narrow streets, the closest meeting point applies)
• Hotel zone
• Playacar
• Dorado Royale
• Playa Paraiso
• Punta Maroma
• El Caracol
• Paa Mul
RIVIERA MAYA:
• Puerto Aventuras
• Xpu Ha
• Akumal
• Chemuyil
TULUM:
• Downtown Tulum, hotel zone and metropolitan area: Only 8 meeting points applies within the city (#1 Súper Akí Tulum. #2 Chedraui Selecto Tulum. #3 Hotel Secrets Tulum Resort & Beach Club. #4 Copal Tulum. #5 Oxxo Veleta. #6. Restaurant Camello Jr. #7 Mistiq Tulum Market. #8 Hotel Kore Tulum Retreat and Spa).
• Tulsayab
• Jacinto Pat
• Xcacel
NOTE:
Some hotels or hotel complexes on the list do not allow access to the facilities, so pick-up at the closest possible access or entrance applies.
NOTE 2:
Some hotels or lodging centers are located in areas with difficult access (very narrow streets, alleys, streets in poor condition, blockages, or for security reasons), so pick-up at the closest possible point applies.
NOTE 3:
The exact pick-up time varies by hotel. Some estimated times are:
• 9 AM tour
Playa del Carmen: 7:15 AM / 8:00 AM
Riviera Maya: 7:45 AM / 8:50 AM
Tulum: 8:00 AM / 8:50 AM
• 1 PM tour
Playa del Carmen: 11:00 AM / 12:00 PM
Riviera Maya: 11:40 AM / 12:50 PM
Tulum: 12:00 PM / 12:50 PM
The time shown on your ticket is the start time of the tour.
*** If your hotel is not listed, please ask us if we can pick you up there, or what would be the closest possible meeting point. ***
*** You will receive a final confirmation message (one day before the scheduled date of your excursion) with the exact pick-up time and point, to your contact information. ***