Travelers who plan to go directly to the marina on their own must book the option without transportation.
Once the reservation is confirmed, our team will send the marina address through your available contact channels, along with clear arrival instructions and the suggested time to be there.
Travelers who plan to go directly to the marina on their own must book the option without transportation.
Once the reservation is confirmed, our team will send the marina address through your available contact channels, along with clear arrival instructions and the suggested time to be there.
Roundtrip transportation is available for guests who select the tour option that includes this service.
Transportation coverage is limited to Tulum, with pickup from the designated meeting point at Super Aki supermarket.
Please note that the time displayed on your ticket is the catamaran departure time, not your transportation pickup time. The actual pickup schedule is arranged according to the number of travelers confirmed for the following day and may vary slightly because of traffic or road conditions.
Estimated pickup windows at Super Aki are:
• 10:00 AM catamaran departure: approximately 6:40 AM – 7:20 AM
• 12:00 PM catamaran departure: approximately 8:30 AM – 9:30 AM
One day before your excursion, a final confirmation will be sent to the contact information provided with your reservation. This message will include your exact pickup time and confirmed meeting location.