Pickup and drop-off are mandatory and included for Pattaya and Jomtien areas. If your hotel is outside these areas, an additional surcharge may apply—please contact us on WhatsApp after booking to confirm pickup location and charges (if any). Be ready in your hotel lobby at the selected pickup time; the driver will wait a maximum of 10 minutes. If you do not show up, it will be treated as a no-show and no refund will be provided. Pickup details will be shared prior to departure. Your driver will assist with ticket collection and entry.