The driver/guide will pick you up directly from your lodge or hotel reception in Livingstone. The guide will arrive in a branded safari vehicle and will be wearing company-branded clothing or a visible name badge for easy identification. Upon arrival, they will ask for your name and booking reference to confirm your reservation. For airport or special location pickups, the guide will hold a signboard with your name or company logo. You will also receive the driver’s contact details via WhatsApp or email a day before the safari. If you do not see your driver within 10 minutes of the confirmed pickup time, please call the number provided on your ticket for immediate assistance.