Tour Two Unique Mumbai Institutions - Dabbawalas & Dhobis

Mumbai, India
Duration3h
Free cancellationFull refund up to 24 hours before
Instant confirmationYour booking is confirmed right away
TicketMobile or paper ticket accepted
LanguagesEnglish
Private tourOnly your group will participate
Pickup offeredSee the meeting and pickup details below

Overview

Visit with the Mumbai Dabbawalas - an organization operating a 100 years old delivery system that collects hot food in lunch boxes from the residences of customers and delivers them to their respective offices. The system operates with great precision but without computer technology. Dabbawalas use various modes of transports such as bicycles and operate irrespective of weather and climate. Following, visit the Dhobi Ghats, Mumbai’s famous ‘laundry’ service, row upon row of concrete wash pens, each fitted with its own flogging stone. Clothes are still cleaned manual here.

Highlights
• Dabbawala as a Unique Institution
• Logistical Supply Accuracy
• Ancientness of the Dhobi Ghats
• Clothes Cleaning Mechanism
• The People behind both Services

What's included

  • 02 bottles of mineral water per person per day.
  • English Speaking Guide.
  • Hotel pick up / drop off within city.
  • Transport by private vehicle.
  • Gratuities
  • Food and drinks, unless specified

What to expect

  1. Churchgate Railway Station
    1h · Admission ticket included
    You will be picked up from your hotel within city center and taken to Churchgate Station. Upon arrival a brief introduction will be given. You learn how the Dabbawalas sort their Tiffin boxes (lunch boxes) according to delivery area.  The boxes are coded in an exact system to ensure that they are distributed and arrive at the right place at the right time. At Churchgate Station, Dabbawalas carry the boxes on their head and here the redistribution takes place based on destination and building. You will get the opportunity to meet dabbawalas, learn from them and witness their highly specialized service.
  2. Dhobi Ghat
    1h · Admission ticket included
    After finishing it, you will be driven to Dhobi Ghat. This is Mumbai’s second unique service feature. The Dhobi is a traditional laundryman, who will collect your dirty linen, wash them, and return them neatly pressed to your doorstep. The clothes are soaked in soap water, beaten on flogging stones, then tossed into huge vats of boiling starch and hung out to dry. Next they are ironed and piled into neat bundles. The activity takes place on the outside and is ancient in its appearance.

    Upon completion of your tour you will be driven back to your hotel within the city center in a private air-conditioned vehicle.

Meeting and pickup

Meeting point
Mumbai
Mumbai, India
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We will pick up traveler from their hotels / fixed point within city center.

End point
Mumbai
Mumbai, India
Open in Google Maps

We will pick up traveler from their hotels / fixed point within city center.

Pickup details

We may pick up travelers from city center hotels / fixed point wiithin city limits. In case pick up is outside central points extra cost shall applicable subject to distance applicable.

Additional information

  • Infants are required to sit on an adult’s lap
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Comfortable walking shoes are recommended
  • Dress code is smart casual
  • Children under 15 must be accompanied by an adult

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.
From
$132.00 per person
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  • Free cancellation up to 24 hours before the experience starts
  • Instant confirmation
  • You'll choose your date and travelers and pay on viator.com. Prices vary by date, group size and option.
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