Mercedes E-Class or similar: Maximium 2 large and 2 Hand carry
Pickup included
VW SHARAN OR SIMILAR: Maximum 4 large and 4 Hand Carry
Pickup included
Ford Transit or similar
Pickup included
Mercedes-Benz Vito or similar: Maximum 8 Passenger 8 suitcase
Pickup included
Toyota Prius or Similar: Maximum 2 Large and 2 Hand carry
Pickup included
Airport Pick-Up & Drop-Off:
For all airport transfers, we require the full flight number and a valid contact telephone number including the country code. We strongly prefer a WhatsApp number so your driver or operations team can contact you if needed.
Hotel or Accommodation:
Please make sure you provide the full pick-up address in the booking notes, along with a valid contact telephone number including the country code.
Where possible, we strongly prefer a WhatsApp number so your driver or operations team can contact you easily if required.
Visitor Centre at the Old Royal Naval College, 2 Cutty Sark Gardens, London SE10 9LW, United Kingdom
Airport Pick-Up & Drop-Off:
For all airport transfers, we require the full flight number and a valid contact telephone number including the country code. We strongly prefer a WhatsApp number so your driver or operations team can contact you if needed.
Hotel or Accommodation:
Please make sure you provide the full pick-up address in the booking notes, along with a valid contact telephone number including the country code.
Where possible, we strongly prefer a WhatsApp number so our driver or operations team can contact you easily if required.
Visitor Centre at the Old Royal Naval College, 2 Cutty Sark Gardens, London SE10 9LW, United Kingdom
If you require a drop-off at a hotel or accommodation near any London airport, including Heathrow, Gatwick, Stansted or Luton Airport, please provide the full address, including the postcode, when making your booking. As airport-area locations are outside our standard Central London service area, an additional £50 charge will apply to cover the extra distance and associated costs. This charge must be paid in cash directly to the driver.
Please make sure you provide the full drop-off address, including the postcode. The address must be within Central London or the surrounding nearby areas.
Private Transfer – London City Centre, Airports & Greenwich Cruise Terminal
Enjoy a reliable and professional private transfer service between London City Centre, London airports and Greenwich Cruise Terminal, with convenient pick-up and drop-off services.
Once your booking is confirmed, our team will contact you 24–72 hours before your scheduled journey to reconfirm the following details:
Pick-up address
Drop-off address
Pick-up time
Flight details, where applicable
Airport Pick-Up
For airport arrivals, we will monitor your flight details where a flight number has been provided.
Your professional chauffeur will meet you in the Arrivals Hall with a name board and provide a meet-and-greet service.
We recommend setting your pick-up time 60 minutes after your scheduled flight landing time. You will receive 60 minutes of complimentary waiting time from the scheduled pick-up time.
Greenwich Cruise Terminal Pick-Up
For pick-ups from Greenwich Cruise Terminal, your chauffeur will meet you at the designated private-hire/taxi pick-up point.
We recommend setting your pick-up time 45–60 minutes after the ship is scheduled to disembark. You will receive an additional 30 minutes of complimentary waiting time.
Hotel or Accommodation Pick-Up
For hotel pick-ups, your chauffeur will meet you in the hotel lobby, where permitted.
For private accommodation, the chauffeur will collect you from the designated entrance or front of the property, where vehicle access is available.
You will receive 15 minutes of complimentary waiting time for hotel and private accommodation pick-ups.
Booking Confirmation
Once your booking has been made and confirmed, your transfer is 100% confirmed. Our team will contact you before the journey to reconfirm the arrangements and ensure that all the necessary details are correct.
Please ensure that you provide the full pick-up and drop-off addresses, including postcodes, when making your booking.
