The driver will always confirm your arrival a few minutes early by call or message.
• You must be ready in the hotel lobby or at the exact point of your location 10 minutes before the scheduled time.
• If your hotel has a designated excursion area, the driver will pick you up there.
• At some accommodations or Airbnb, pickup takes place at nearby meeting points due to access restrictions.
• The driver may take an additional 5–10 minutes for traffic or pre-collections, but will always arrive.
• Keep your phone on and available for easy communication.
• If the customer changes location, they must notify in advance to update the pickup point.
• Vehicles are identified or the driver will tell you the transport description to avoid confusion.
Parts of this description were translated automatically.