Please be at your hotel lobby or designated meeting point 10 to 15 minutes before your scheduled time, as transport follows a strict route and drivers can only wait for a maximum of 5 minutes. You can easily identify our official vehicles or safari trucks by looking for our company branding, and the guide will call you by the name on your booking. Please note that large luggage or strollers are not allowed due to limited vehicle space, and we highly recommend boarding already wearing closed-toe shoes and clothes that you don't mind getting muddy.