10H ENGLISH DRIVER-GUIDE: This option provides a 10-hour Tokyo–Hakone service for up to 6 guests with an English-speaking driver-guide.
MAX6 AND 4 BAGS: The vehicle carries up to 6 guests and 4 pieces of 28-inch luggage. The driver-guide provides basic English sightseeing
Pickup included
10H ENGLISH DRIVER-GUIDE: This option provides a 10-hour Tokyo–Hakone service for up to 9 guests with an English-speaking driver-guide.
MAX9 AND 15 BAGS: A 9-seater Hiace can accommodate up to 15 suitcases.The driver-guide provides basic English sightseeing supporting.
Pickup included
10H PRIVATE VEHICLE ONLY: No guide or English-speaking driver is included.
Duration: 10 hours
MAX13 AND LIMITED BAGS: The vehicle carries up to 13 guests. 13-seat Hiace: 6 suitcases (10–11 pax), carry-ons only at 13 pax.
Pickup included
ENGLISH GUIDE ADD-ON: A private English-speaking guide joins the selected 10-hour Hakone vehicle service. No vehicle is included.
BOOK WITH A VEHICLE: This add-on must be booked with a vehicle option and does not include a vehicle, driver, fuel, tolls, parking, tickets, meals
Pickup included
10H VEHICLE WITH ENGLISH GUIDE: This option provides an 1-hour Hakone service for up to 18 guests with a vehicle, driver, and separate English-speaking guide
MAX18 AND 15 BAGS: The vehicle carries up to 18 guests and 15 suitcases.
Pickup included
10H PRIVATE BUS ONLY: This option provides an 10hour Tokyo–Hakone bus service for up to 44 guests. No guide or English-speaking driver is included.
MAX44 AND 45 BAGS: The bus carries up to 44 guests and 45 suitcases. Cancellations within 72 hours.
Pickup included
Pickup is available from hotels, accommodations, stations, or agreed pickup points within the selected central Tokyo service area.
Please provide the exact pickup address, hotel name, building name, entrance details, preferred pickup time, passenger count, luggage count, and a reachable phone number or WhatsApp after booking.
For hotel pickup, please wait in the lobby or at the main entrance at the scheduled pickup time.
For station pickup, please provide the station name, arrival time, and preferred exit in advance.
For apartments or private accommodations, please provide the complete address, building name, and entrance instructions.
The driver will wait for up to 30 minutes free of charge from the scheduled pickup time. Additional waiting time or service beyond the booked duration costs JPY 5,000 per hour for vehicles accommodating up to 13 guests and JPY 10,000 per hour for the 18- and 44-guest vehicle options.
Please keep your phone or WhatsApp reachable on the tour day. Pickup and drop-off points may be adjusted when stopping or parking is restricted.
For 18-seater Coasters and 44-seater buses, cancellations made within 72 hours before the scheduled service start time are non-refundable.Other vehicle types and regular products follow the general cancellation policy, under which cancellation is permitted up to 24 hours before the scheduled service start time.
Airport and cruise-port pickup are not included in the standard central Tokyo service area unless arranged and confirmed in advance.
Night service from 22:00 to 07:00 incurs an additional fee of JPY 2,000 for all services.