Chichen Itza, Cenote, Local Buffet and Valladolid Town Day Tour

1. Cancun
   3h
   Your day begins in the morning as you board our comfortable transportation at check-in. While we welcome fellow travelers and complete the boarding process, it may take a few moments, giving everyone time to settle in before the adventure begins.
   
   Once the group is ready, we’ll head toward the legendary Chichén Itzá. Since the journey is approximately three hours, you’ll have the perfect opportunity to relax, enjoy the ride, and build excitement for what lies ahead.
   
   Get comfortable, take in the moment, and prepare for an incredible experience as you travel toward one of Mexico’s most iconic archaeological treasures.
2. Chichen Itza
   3h
   As we get closer to Chichén Itzá, we’ll make a short stop at nearby points of interest before continuing to the archaeological zone.
   
   You’ll also enjoy a buffet lunch at a nearby restaurant located close to the cenote. Taste a selection of regional specialties and traditional Mexican dishes.
   
   Upon arrival, we’ll leave the bus and take a brief walk to the main entrance of this world-famous site. Our guides will stay with the group.
   
   Once inside, you’ll take part in a 1-hour guided visit led by our knowledgeable team. During the tour, you’ll discover the history behind this extraordinary ancient city, hear remarkable stories, clear up common misconceptions, and gain insight into daily life during the height of the Mayan civilization.
   
   After the guided portion, you’ll have 1 hour of free time to explore on your own. Use this time to take photos, shop for souvenirs, or enjoy a cold drink or light snack.
   
   Before the free time begins, the guide will provide the meeting point and return time.
3. Cenote Saamal
   2h
   As part of this memorable journey, you’ll visit an authentic Mayan cenote, a remarkable natural wonder once considered sacred by the ancient Maya and deeply connected to their spiritual world. Known for their clear, cool waters, these cenotes remain one of the most refreshing and unique experiences in the Yucatán Peninsula. The drive to the cenote takes approximately 45 minutes.
   
   Bring your swimsuit and get ready for a refreshing swim. You’ll have around 1 hour to enjoy the cenote, relax in its crystal-clear waters, and take in the natural beauty of this special place.
4. Valladolid
   1h
   To round out this cultural experience, we’ll visit the beautiful colonial town of Valladolid, Yucatán, a destination celebrated for its colorful streets, relaxed atmosphere, and rich local heritage. With its charming architecture and authentic character, Valladolid offers a wonderful look at everyday life in the region.
   
   During our stop of approximately 30 to 45 minutes, you’ll have free time to explore at your own pace. Walk through its scenic streets, take memorable photos, and enjoy the unique charm and local ambiance that make this town so special.
5. 3h
   At the end of your time in Valladolid, your guide will share the exact meeting time for boarding the bus. Once the group is together again, we’ll begin the return journey to Cancun and the Riviera Maya.
   
   The drive back takes approximately three hours, giving you time to rest, get comfortable, and look back on a day filled with history, culture, and unforgettable moments. Relax in our comfortable transportation and enjoy a peaceful ride after a full day of exploring.
   
   By the end of the tour, you’ll head back with lasting memories of visiting Chichén Itzá, swimming in a sacred cenote, and discovering the cultural charm of Yucatán.

Pickup details

This experience provides round-trip transportation, including pickup and return service from your hotel/accommodation or from an established meeting location, depending on the pickup arrangements available in your area.

Transportation coverage applies to the following zones:

CANCÚN
* Hotel Zone (Blvd Kukulcan)
* Downtown
* Puerto Cancún
* Puerto Juárez
* Punta Sam
* Playa Mujeres
* Costa Mujeres

PUERTO MORELOS
* Coastal hotel and resort area covering Riviera Maya and Puerto Morelos

PLAYA DEL CARMEN
* Coastal hotel and resort area of Riviera Maya and Playa del Carmen
* Downtown
* Hotel Zone
* Playacar
* Playa Paraíso
* Punta Maroma
* El Caracol
* Paamul
* Xcaret Hotels

RIVIERA MAYA
* Coastal hotel and resort strip throughout Riviera Maya
* Puerto Aventuras
* Xpu Ha
* Akumal
* Chemuyil
* Xcacel
* Jacinto Pat

TULUM
* Hotel pickup is NOT available. Service is provided only from one meeting point in downtown Tulum, located around the intersection of Boca Paila Avenue and the Cancún-Tulum Highway. The specific meeting spot can vary slightly according to where the vehicle is allowed to stop. The day before your trip, we will advise you of the exact place where you must meet us the following day.

IMPORTANT:

In Cancún: Hotels or accommodations situated within the southwestern quadrant of the city, between the intersection of Av Cancún and Av Kabah, as well as those located within the northern quadrant after Av José López Portillo, are handled only through a downtown meeting point due to security conditions and the poor condition of certain streets. Even when a property appears among the listed accommodations, transportation will still be scheduled from the downtown area.

Hotels or accommodations located in the northern quadrant of Cancún, after Av José López Portillo, are also limited to a downtown meeting point because of safety conditions and the poor state of local roads. Even if the accommodation is displayed on the list, transportation will be arranged from downtown Cancún.

In Playa del Carmen: Hotels or accommodations outside the downtown perimeter, between 30 Av Sur and Av Luis Donaldo Colosio, are served only through a meeting point in central Playa del Carmen due to security concerns and unsuitable street conditions. Even if your accommodation appears listed, pickup will be organized from the downtown area. This limitation does not apply to accommodations located within the Playacar hotel zone or Riviera Maya resorts adjoining Playa del Carmen to the north or south.

For most accommodations located in the metropolitan coastal section of Playa del Carmen, such as properties on 5th Avenue, travelers will be assigned the nearest available meeting point. Traffic authorities restrict shared transportation vehicles from circulating on streets parallel to the beach. In most cases, the designated meeting location will be only a short walk away at the closest authorized bus stop to your accommodation.

This experience does NOT offer hotel pickup on any island and does not include ferry fares or crossing tickets to or from an island. If you are staying, for example, on Isla Mujeres or Cozumel, you are responsible for making the crossing independently. Our transportation will collect you at the bus stop closest to the ferry pier on the mainland side of Riviera Maya, and your return service will finish at the same place where you originally boarded.

Certain accommodations, hotels, or resorts may be subject to access limitations caused by security concerns, road barriers, restrictions imposed by authorities, deteriorated streets, or unpaved routes that cannot be reached safely by vehicle. If any of these conditions apply, the final confirmation sent one day before your trip will provide the closest accessible meeting point and/or bus stop.

Access to the grounds of medium-sized and large hotels, resorts, or hotel complexes may also depend on each property's internal rules. Although most properties allow shared excursion transportation services to enter, some may restrict access for security or privacy reasons. If access is denied or limited, the final confirmation sent one day before your trip will direct you to the hotel entrance or to the nearest accessible meeting point outside the hotel premises.

If the meeting location selected during your booking is later confirmed by our team through the final confirmation but does not correspond to the accommodation where you are actually staying, you must notify our team in writing by email, reservation chat, text message, or WhatsApp, preferably within the first minutes/hours after receiving that final confirmation. This gives us the opportunity to adjust the transportation arrangements and meet you outside your actual accommodation or at another assigned meeting point. If you did not notify our team in writing beforehand and request a meeting point change only a few minutes before, during, or after your scheduled pickup time, the modification will depend entirely on availability and approval and cannot be guaranteed. A late change may disrupt the scheduled pickup sequence for other travelers and affect the timing of guests who are already inside the vehicle. Under our standard operating procedure, our team will first look for travelers at the hotel lobby, official boarding area, or front desk and, only afterward, at a newly assigned meeting location when such a change has previously been approved.

Exact pickup schedules differ considerably according to the area where travelers are staying. Several vehicles operate simultaneously and are distributed by geographic zone, meaning that no individual vehicle covers every pickup area. Approximate pickup windows include:

Cancún downtown and Hotel Zone: 6:30 AM – 7:45 AM
Playa Mujeres and Costa Mujeres: 5:50 AM – 6:50 AM
Puerto Morelos: 6:45 AM – 7:30 AM
Playa del Carmen and Playacar: 7:10 AM – 7:55 AM
Riviera Maya: 7:30 – 8:30 AM
Tulum: 9:30 AM

By completing your reservation, you acknowledge and agree that the estimated times above are not final or fixed and can vary according to the exact location of each hotel or meeting point.

By booking this experience, you also acknowledge and accept that its transportation operation is organized from Cancún. As a result, accommodations located farther away from central Cancún may receive an earlier or later pickup schedule.

The time indicated on your ticket is an average boarding time commonly assigned to most travelers. Please contact our team directly to obtain your precise pickup schedule. If anything is unclear, you should also verify your assigned meeting location directly with our team.

Please be ready at the designated place and time, at least 5 minutes before your confirmed pickup. The permitted waiting period is very short and cannot be extended indefinitely for a single traveler. Please observe the scheduled timing. Remember that even a brief delay can accumulate throughout the transportation route and negatively affect guests already participating in the experience as well as those who have not yet been collected.

REMEMBER: The day before your trip, a final confirmation message will be sent through the contact channels associated with your reservation. This communication will contain your exact pickup time and boarding location. It is delivered through the reservation chat, email, and the telephone number entered in the reservation using WhatsApp and/or text message, depending on the communication methods available for that number and our ability to verify receipt. We therefore strongly encourage every traveler to provide truthful, up-to-date, active, and reachable contact information.

• Infants are required to sit on an adult’s lap
• Public transportation options are available nearby
• Infants and small children can ride in a pram or stroller
• Suitable for all physical fitness levels
• Traveling with luggage is only possible when the transportation vehicle assigned to your reservation has sufficient storage space and our operations team approves it beforehand. If you need to bring suitcases or other large belongings, contact us before the excursion so we can review the transportation assigned to your service. Vehicle capacity is limited, and luggage acceptance cannot be guaranteed.
• Beginning April 21, 2026, archaeological sites in Mexico have applied security measures restricting visitors from entering with backpacks and luggage. For this reason, we recommend bringing only what is necessary for the visit, ideally items that can be carried in pockets or in a small personal bag. Certain exceptions may be considered, including diaper bags, but admission of any item remains entirely at the discretion of the archaeological site's security personnel. We cannot assume responsibility for belongings denied at the entrance. During this particular excursion, travelers may leave personal items inside the transportation vehicle while completing the scheduled visits.
• Once the group has left the vehicle at a tour stop, passengers may re-enter only when the guide or staff announces the official boarding time. Guests cannot return to the vehicle early or remain inside while the rest of the group completes a visit. Other passengers may have left personal belongings in the vehicle, so this rule is enforced to maintain security and protect everyone's property.
• The operations team determines which bus or minibus is used and how passengers are distributed according to availability and the logistical requirements of the day. A particular vehicle, brand, unit, or seat cannot be selected online, requested upon arrival, or reserved directly with staff. We will always try to provide a comfortable transportation experience, but exact seating positions and placement in a specific vehicle cannot be held or guaranteed.
• If friends, relatives, or members of the same group booked under different reservations and would like to travel in the same vehicle, please notify us in advance. When everyone is being collected from the same accommodation, we will try to place the reservations together, although this remains subject to availability and cannot be guaranteed. If the travelers are staying at different hotels within the same city, coordination may still be attempted, but riding together is not assured. When reservations originate in different cities, it is not possible to coordinate them in the same transportation unit.
• Participation must begin within one of the cities or geographic areas specifically listed in the Transportation section. Guests cannot independently meet the group at Chichen Itza, at another attraction included in the itinerary, or at any location outside the authorized pickup zones. For example, driving independently to Chichen Itza and attempting to join the group there is not permitted. Pickup from an accommodation located within the authorized service area, such as Moon Palace resort, may be possible depending on the applicable transportation conditions. For operational coordination, safety, and communication purposes, every participant must meet the team at the assigned morning pickup point, board the official transportation, and complete the required check-in process before the excursion begins.
• If your reservation does not yet contain a confirmed hotel or designated meeting location, you must send this information no later than the applicable cutoff on the day before the tour. Monday through Saturday: 9:50 PM / 21:50 hrs (GMT-5). Sunday: 8:00 PM / 20:00 hrs (GMT-5). The information may be provided through any available contact channel. Once the deadline has passed, new last-minute pickup arrangements can no longer be added to the transportation operation. If the required hotel or meeting-point information is not received on time, the reservation will automatically be transferred to the next available date. This automatic change is made without an additional fee or rescheduling penalty. However, once the reservation has been moved under this policy, it will no longer be eligible for a refund.
• The durations shown for each itinerary section represent the complete operating segment rather than only the amount of time physically spent inside an attraction. Depending on the segment, the stated duration may include transportation to the location, the scheduled visit or activity, group organization, boarding, and the time required to continue toward the next stop or begin the return route. Please review the itinerary description for the approximate distribution of time throughout the experience.
• Our team works to keep the tour as close as possible to the planned itinerary. However, the schedule is influenced by several factors, including morning pickup punctuality, travelers returning to the vehicle at the time established by the guide, and road or traffic conditions beyond our control. Please be ready at the assigned morning pickup time and carefully follow the meeting times communicated at every stop. Even a delay of only a minute can accumulate when repeated throughout the route and may eventually affect a considerable portion of the day's schedule and the experience of the rest of the group.
• The box lunch provided with this excursion is a fixed meal. It forms part of the standard service and cannot be modified or substituted to accommodate special diets, food restrictions, or personal meal preferences.
• This tour includes a considerable amount of walking. Comfortable footwear and clothing suitable for spending the day walking and visiting the different locations are recommended.
• A regional Mexican buffet is also included during the excursion. Travelers may choose freely from the dishes available on the buffet. Vegetarian selections are offered; however, at this time the buffet cannot be specifically modified or prepared according to other individual dietary regimes.