Personalized Pickup Time: Your pickup time is scheduled according to your preference. Please be ready at your hotel lobby or designated location 5 minutes before your scheduled time.
Flexible Locations: We provide a private pickup service directly from your accommodation in Florence or any nearby designated point you specify. For accommodations outside the central area, please confirm your pickup location with us in advance.
Driver Identification: Your private driver will greet you ensuring a personal and easy-to-recognize meeting.
Direct Contact: You will receive your driver’s contact details prior to your pickup date, allowing you to reach out directly for any last-minute updates or queries.
Waiting Policy: Our private service accommodates unexpected delays—please notify us if you anticipate being delayed. We provide a grace period of 15 minutes beyond your scheduled pickup time.
Special Requests: Should you require any special accommodations, such as child car seats or assistance with luggage, please mention these when booking to ensure we tailor the experience to your needs.
