Frequently Asked Questions:
What happens if my flight arrives late?
The carrier will wait up to one hour after the scheduled arrival time advised by you on booking. After this time the carrier will attempt to transfer late arrival clients but undertakes no responsibility if this is not possible. The carrier is not liable for any additional costs caused due to late arrivals.
Where are the phones located?
You can easily find a public telephone in the Baggage Claim area of the airport.
Will I have to pay for the phone call?
No. The call is free, simply dial the telephone number listed on your confirmation voucher.
How long do I have to wait before the shuttle leaves the airport?
Other clients may join your shuttle transfer, therefore a slight delay leaving the airport may occur. Delays are only between 5 - 15 minutes.
How far do I have to walk to the shuttle?
It depends on the day, however you won't be required to walk more than 100 meters.
Pick up is from your hotel four hours before your flight departure time .Please be ready and waiting in reception . When booking please state clearly your flight departure time and the airport that you are flying from .
If you do not see the driver then please call us on +331 85080603
Drop off CDG or ORLY airport
Infants can be booked on this transfer if you inform the supplier at the time of booking and request a baby seat or booster .Fees may apply .
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Collapsible wheelchairs with removable wheels can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
Non-collapsible wheelchairs are not accepted