Pick up and Drop off
Pickup included
Pick up or drop off
Pickup included
For airport pickups, your driver will meet you outside the arrival terminal after you have completed customs and immigration. Please provide your airline name, flight number, and arrival time during booking to ensure smooth pickup coordination. A representative may hold a sign displaying the lead traveler’s name for easy identification.
Drivers monitor flight arrivals when possible and adjust pickup times for delays to help provide a stress-free arrival experience. Complimentary waiting time is included to allow guests time to collect luggage and exit the airport comfortably.
For return transfers, guests should wait in the hotel lobby or designated pickup area at least 10 minutes before the scheduled departure time. If you experience any delays or difficulty locating your driver, please contact the local operator directly using the contact information provided on your confirmation ticket.