Pick up and Drop off
Pickup included
Pick up or Drop Off
Pickup included
For airport arrivals, your driver will meet you outside the arrival terminal after you have cleared customs and immigration. Please provide your airline name, flight number, and arrival time during booking to ensure accurate pickup coordination. A representative may hold a sign with the lead traveler’s name for easy identification.
Drivers monitor flight arrivals when possible to accommodate delays and ensure timely service. Complimentary waiting time is included for airport pickups to allow guests enough time to collect luggage and exit the terminal comfortably.
For return airport transfers from the Grand Palladium Resort, guests should be ready in the hotel lobby or designated pickup area at least 10 minutes before the scheduled pickup time. If you have difficulty locating your driver, please contact the local operator directly using the contact information provided on your confirmation ticket.