Please wait in the hotel lobby or at the designated pick-up point at your scheduled pickup time. We have a 24/7 customer support team to ensure hassle-free transfers and any queries are taken care real-time. We will share the pickup details one day prior to your tour date via email or WhatsApp, for further assistance please do contact us. Kindly mention your address in 'special requirements’ if not listed in the location map (within Dubai city limits)