Pickup Location: Confirm your hotel name and address at least 24 hours before pickup.
Pickup Time: Be ready 10 minutes before the scheduled time.
Identification: Look for a Kisaza Tours vehicle; our driver/guide will hold a sign with your name.
Luggage: Keep your Kilimanjaro gear separate from other bags for easy loading.
Airport Arrivals: If arriving the same day, our driver will wait at the arrivals area with your name sign.
Delays or Changes: Call or WhatsApp us immediately so we can adjust pickup accordingly.
Multiple Pickups: If collecting other climbers, expect up to 30 minutes extra before departure.
Weather Notice: In case of heavy rain, pickup location may shift slightly for easier vehicle access.