We provide a complimentary airport transfers from both Kilimanjaro International Airport (JRO) and Arusha Airport (ARK) for all arriving guests. To ensure a seamless experience, we kindly request that complete flight details be submitted to our team at least seven (7) days prior to arrival. Upon landing, you will be warmly welcomed by an Explore Green Africa Safaris representative waiting in the arrivals area, holding a sign with your name or our company logo for easy identification. For guests already in Arusha, pick-up can be arranged from most centrally located hotels with prior notice. Should your travel plans change or be delayed, we encourage you to contact our 24-hour support line using the emergency number provided in your travel documents. Your timely communication will assist us in making any necessary adjustments to ensure your journey with us begins smoothly and comfortably.