Mercedes-Benz E-Class: Max 3 Passengers
Luggage: Max 2 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Mercedes-Benz V-Class/ similar: Max 5 passengers
Luggage: Max 5 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Mercedes-Benz S-Class: Max 3 Passengers
Luggage: Max 2 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Toyota Alphard/Vellfire HEV: Max 5 Passengers
Lugagge: Max 4 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Toyota Hiace Commuter: Max 9 Passengers
Luggage: Max 8 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Toyota Noah/ similiar: Max 3 passengers
Luggage: Max 3 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Toyota Vellfire/Alphard: Max 5 passengers
Luggage: Max 4 pieces 26″ luggage. Excessive luggage beyond the stated capacity may require extra vehicle deployment at a fee.
Pickup included
Please take note of the following important information:
1. Stay Connected
• If you do not have data service, please connect to the hotel’s Wi-Fi to stay in touch.
• Please ensure you have WhatsApp installed, as it will be used for communication when necessary during your pick-up.
2. Luggage Capacity
• Refer to the selected vehicle category for luggage capacity guidelines.
• If unsure, kindly amend your booking to a larger vehicle to ensure sufficient space.
3. Pick-Up Time and Waiting Policy
• Complimentary waiting time is 15 minutes from the scheduled booking time. After the 15 minute grace period, the booking will be deemed a no-show, no refund will be provided, and the driver will depart.
4. Chauffeur Meeting Point
• Your chauffeur will be waiting at the hotel lobby driveway at the scheduled time, holding a sign with your name.
This listing is not applicable for pick-up at the Airport/Seaport Terminal.