We do pick up our customers from their accomodations or other meeting points listed above, also you can specify your own pick up point either on the platform here while booking or let us know about it in a message or email or through your special requirements.
We will be happy to make it easy for you to get picked up without any issue or difficulty as long as your Hotel/Riad is within the Medina.
Otherwise if your Hotel is outside of the Medina we will be happy, if you allow us, to arrange transportation for you or meet you at a designated meeting point.