**IMPORTANT INFORMATION REGARDING PICK-UP SERVICE**
- We do pick up from private addresses and Airbnbs within the downtown area. If your address or hotel does not appear while booking, please contact us directly so we can assist.
- For addresses in locations with difficult access (e.g., pedestrian-only streets, narrow streets, or areas with heavy traffic), we will assign a central meeting point in Porto (e.g., Porto Cathedral or another accessible location).
- You will receive the exact pick-up time and location the day before your tour, by the end of the day. Please confirm receipt to ensure smooth coordination.
NOTE FOR TRAVEL AGENCIES:
If the client’s contact information is not provided, the agency assumes full responsibility in the event of a no-show due to communication failure.