For pickup purposes, kindly advise us of your full name, hotel's name, room number, and hotel's location.
- Please indicate your hotel name, address, and preferred pick-up time on the check-out page.
- Arrive at the hotel lobby 10 minutes before your selected pick-up time.
- The driver will wait for up to 15 minutes before leaving (no refunds after this time).
- If you are delayed, please call the driver or local operator hotline immediately to adjust your pick-up time.
- The driver has the right to refuse your request should you be in an area that is not listed in your booking.