Please ensure you're ready for pick-up at the specified time and location within 2 km of the Hanoi Old Quarter. If you need to change the pick-up location, contact us at 1900 9318 at least 24 hours before departure. If your hotel is outside the Old Quarter, please come to our pick-up point at 25 Ly Thuong Kiet, Hoan Kiem. Remember to bring essentials like water, sunscreen, comfortable shoes, and cash for optional services. Your satisfaction is our priority at Luna Halong Cruise!