Xenotes Tour from Playa del Carmen

Playa del Carmen, Mexico
Duration4h
Free cancellationFull refund up to 24 hours before
Instant confirmationYour booking is confirmed right away
TicketMobile or paper ticket accepted
LanguagesEnglish, Spanish
Group sizeUp to 30 travelers
Pickup offeredSee the meeting and pickup details below

Overview

Embark on an unforgettable adventure at Xenotes Oasis Maya, exploring four distinct cenotes, each with its own charm and activities for a day of excitement and relaxation. Dive into thrilling zip-lining, snorkeling, and kayaking in crystal-clear waters surrounded by lush tropical landscapes. Refuel with a delicious picnic lunch amid serene natural surroundings, while expert guides share fascinating insights about the cenotes and the region's rich biodiversity. Perfect for couples, families, and friends seeking a mix of romance, adventure, and relaxation in one unforgettable day.

What's included

  • Activities of abseiling, zip line, kayak and water exploration swim
  • Water, coffee, wine and beer to choose during the picnic
  • Equipment: life jacket , rappel equipment and kayak
  • Round trip transportation with certified guide
  • Soft drinks fruits of the season and sweet bread
  • Use of toilets, changing rooms and towel
  • Visit to four different types of cenotes
  • Tips

What to expect

The Xenotes Tour takes you deep into the Mayan jungle to explore four different types of cenotes — open, semi-open, cave, and ancient — each with its own mystical charm along the exclusive Ruta de los Cenotes, accessible only through this tour. Swim, kayak, zipline, and rappel in these sacred freshwater pools while learning about Mayan legends and traditions. According to Mayan mythology, these cenotes are protected by aluxes, mischievous dwarf spirits, adding a magical, mysterious touch to this one-of-a-kind adventure.

Meeting and pickup

Meeting point
End point
Pickup details

Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:

Cancún Meeting Point: Marina Puerto Cancún (mall)

Puerto Morelos Meeting Point: Hacienda Morelos

Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)

Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum.

The pickup time is set according to your location and start at 8:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.

Additional information

  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • Bring your swimsuit, towels and extra clothes.
  • Use sunscreen and sunglasses.
  • Wear comfortable clothes and shoes.
  • It is not possible to change the date on the day of your visit
  • Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
  • If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
  • We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
  • We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
  • For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
  • The use of the life jacket is mandatory during all water activities.
  • It is not possible to make a date change the same day of your visit.
  • There might be changes without prior notice to the tour’s logistics or operation.
  • This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant.
  • The average water temperature of the cenotes is 75 to 78° F throughout the year
  • Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy
  • Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.
From
$191.00 per person
Check availability & book
  • Free cancellation up to 24 hours before the experience starts
  • Instant confirmation
  • You'll choose your date and travelers and pay on viator.com. Prices vary by date, group size and option.
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