The driver will meet the customers at the confirmed pick-up address or meeting point. Please make sure to provide the full pick-up address, a valid phone number, and any useful details to help the driver.
If the exact pick-up address is not physically accessible by vehicle due to traffic restrictions, narrow roads, pedestrian areas, or local regulations, the pick-up will be arranged at the nearest accessible point by car. The exact meeting point will be confirmed before the service.
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